Now We Know – Internet Explorer has stopped working – Again!

24. Jan, 2010 | by Timothy Daleo | 7 Comments

My Internet Explorer crashed all the time. I mean crashed a lot. I could not explain it (or fix it)and since it had been doing it since right after the fresh OS install I was very frustrated. Performance was poor and the messages were driving me crazy. Does this happen to you? Do you happen to use Skype?

image_thumb25

My original article for tuning up Internet Explorer can be found at:

http://usingwindowshomeserver.com/2009/11/25/now-we-know-internet-explorer-self-help/

So, this morning Windows 7 finally gave me the answer. It had never specified Skype was an issue before today. This is just the add-on of course and not the Skype program.

24 times? Yeah, time to disable it. I would have never thought this was the issue and I do not know why Windows 7 did not tell me before. I have had this OS since October 22!

Skype1

Disable the Skype Add-on

Tools>Manage Add-ons:

Skype2

All fixie. No crashes all day. If you use the Skype Add-on then you might want to leave it alone but I do not want it! Again, this is the just the Add-on and not the Skype application.

Check it out for yourself and fix your Internet Explorer!

Now We Know,

Tim

Twitter Digg Delicious Stumbleupon Technorati Facebook Email

7 Responses to “Now We Know – Internet Explorer has stopped working – Again!”

  1. Mark Reply 24. Jan, 2010 at 11:45 pm

    Tim, you are a GENIUS. I hadn’t connected my recent spate of crashes with installing Skype. Now the problem is all gone.

  2. Ibrahim Reply 25. Jan, 2010 at 4:51 am

    I am also having the same problem for a while now and I am not having skype and I can certainly tell you that it is quite annoying.

  3. Timothy Daleo Reply 25. Jan, 2010 at 5:44 am

    Are there other strange Add-ons in your Explorer? One of them may be causing it. Try disabling one at a time.

    Tim

  4. Rob Reply 26. Jan, 2010 at 9:07 pm

    Tim – thanks so much for this tip. I’ve been tearing my hair out. I’ve just bought a new computer with Windows 7 and Skype and Internet Explorer have been erratic since day one. Am hoping the fix works for me – bizarrely when Skype goes down on my windows 7 machine, it also goes sometimes goes down on my other laptop running XP and even stops working on my iPpod touch. Cheers. Rob

  5. Blatz Reply 30. Jan, 2010 at 2:39 am

    OK, I hope your tip will help – I’ve been getting constant “SKYPE has stopped working” error messages after (almost) every “wake up” in Vista Home Premium. I’m not an IE user(Firefox for me), but felt there could be a link.
    Went to IE (7.0.6002) and disabled both the “SKYPE” and “SKYPE add-on for Internet Explorer” entries.
    I will now monitor SKYPE stability and see if this helps (and report back here in a week).
    BTW, I had over 50 reports of this in Windows Problem History and decided to uninstall (up-to-date version) and re-install, but SKYPE just kept crashing.

  6. Blatz Reply 31. Jan, 2010 at 6:17 am

    I’m back with bad news, SKYPE still crashes when Windows “wakes up”. I also checked to see if Firefox had any SKYPE related “add-ins”, but no. So it’s back to looking for a different cause….